Pperceived results obtained by companies associated to the use of high involvement work practices
DOI:
https://doi.org/10.4995/wpom.v3i1.1065Keywords:
human resources practices, high implication, results, participation, literature revisionAbstract
The main goal of this article is to investigate the relationships between high involvement work practices (HIWP) and the results perceived by managers of the companies using them. In the research we identify both the meta-analyses and the literature reviews done in the last 25 years. We present a revision of the literature of the articles published in the years not included in the previous revisions (from 2007 to 2011) and that analyze the association of productivity, satisfaction, quality, competitiveness or customer care indicators, as a result of the use of HIWP. As a main conclusion we can show that the adoption of HIWP, in general, contribute with positive results to the organizations.
Downloads
References
Apospori, E.; Nikandrou, I.; Brewster, C.; Papalexandris, N. (2008). HRM and organizational performance in northern and southern Europe. International Journal of Human Resource Management, Vol. 19, nº. 7, pp. 1187-1207.
Aragon-Sanchez, A.; Esteban-Lloret, N. M. (2010). Training in the Spanish Company: Just Improving Firm Performance? Universia Business Review nº. 26, pp. 34-57.
Becker, B. E.; Huselid, M. A. (2006). Strategic Human Resources Management: Where Do We Go From Here? Journal of Management, Vol. 32, nº. 6, pp. 898-925.
Bonavia, T.; Marin-Garcia, J. A. (2011). Integrating human resource management into lean production and their impact on organizational performance. International Journal of Manpower, Vol. 32, nº. 8, pp. 923-938.
Bou, J. C.; Beltran, I. (2005). Total quality management, high-commitment human resource strategy and firm performance: An empirical study. Total Quality Management & Business Excellence, Vol. 16, nº. 1, pp. 71-86.
Browning, V.; Edgar, F.; Gray, B.; Garrett, T. (2009). Realising competitive advantage through HRM in New Zealand service industries. Service Industries Journal, Vol. 29, nº. 6, pp. 741-760.
Bryson, A.; Forth, J.; Kirby, S. (2005). High-involvement management practices, trade union representation and workplace performance in Britain. Scottish Journal of Political Economy, Vol. 52, nº. 3, pp. 451-491.
Camelo, C.; Martin, F.; Romero, P. M.; Valle, R. (2004). Human resources management in Spain: is it possible to speak of a typical model? International Journal of Human Resource Management, Vol. 15, nº. 6, pp. 935-958.
Cappelli, P.; Neumark, D. (2001). Do "High-performance" work practices improve establishment-level outcomes? Industrial and Labor relations Review, Vol. 54, nº. 4, pp. 737-775.
Castellanos, R. M. M.; Martin, M. Y. S. (2011). Training as a source of competitive advantage: performance impact and the role of firm strategy, the Spanish case. International Journal of Human Resource Management, Vol. 22, nº. 3, pp. 574-594.
Chand, M. (2010). The impact of HRM practices on service quality, customer satisfaction and performance in the Indian hotel industry. International Journal of Human Resource Management, Vol. 21, nº. 4, pp. 551-566.
Chang, P. C.; Chen, S. J. (2011). Crossing the level of employee's performance: HPWS, affective commitment, human capital, and employee job performance in professional service organizations. International Journal of Human Resource Management, Vol. 22, nº. 4, pp. 883-901.
Combs, J.; Liu, Y.; Hall, A.; Ketchen, D. (2006). How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance. Personnel Psychology, Vol. 59, nº. 3, pp. 501-528.
Cooke, W. N. (1994). Employee participation programs, group-based incentives, and company performance: a union-nonunion comparison. Industrial & Labor Relations Review, Vol. 47, nº. 4, pp. 594-609.
Datta, D. K.; Guthrie, J. P.; Wright, P. M. (2005). Human resource management and labor productivity: Does industry matter? Academy of management Journal, Vol. 48, nº. 1, pp. 135-145.
Delaney, J. T.; Godard, J. (2001). An industrial relations perspective on the high-performance paradigm. Human Resource Management Review, Vol. 11, nº. 4, pp. 395-429.
Delarue, A.; Van Hootegem, G.; Procter, S.; Burridge, M. (2008). Teamworking and organizational performance: A review of survey-based research. International Journal of Management Reviews, Vol. 10, nº. 2, pp. 127-148.
Edralin, D. M. (2008). Innovative Human Resource Management (HRM) Practices as Predictors of Employee Job Involvement and Organizational Commitment. Asian Journal of Technology Innovation, Vol. 16, nº. 2, pp. 67-81.
Edwards, P.; Wright, M. (2001). High-involvement work systems and performance outcomes: the strength of variable, contingent and context-bound relationships. International Journal of Human Resource Management, Vol. 12, nº. 4, pp. 568-585.
Evans, W. R.; Davis, W. D. (2005). High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure. Journal of Management, Vol. 31, nº. 5, pp. 758-775.
Fabling, R.; Grimes, A. (2010). HR practices and New Zealand firm performance: what matters and who does it? International Journal of Human Resource Management, Vol. 21, nº. 4, pp. 488-508.
Gardner, T.; Wright, P. (2009). Implicit human resource management theory: a potential threat to the internal validity of human resource practice measures. International Journal of Human Resource Management, Vol. 20, nº. 1, pp. 57-74.
Ghebregiorgis, F.; Karsten, L. (2007). Employee reactions to human resource management and performance in a developing country. Personnel Review, Vol. 36, nº. 5, pp. 722-738.
Gibson, C. B.; Porath, C. L.; Benson, G. S.; Lawler III, E. E. (2007). What results when firms implement practices: The differential relationship between specific practices, firm financial performance, customer service, and quality. Journal of Applied Psychology, Vol. 92, nº. 6, pp. 1467-1480.
Gittell, J. H.; Seidner, R.; Wimbush, J. (2010). A Relational Model of How High-Performance Work Systems Work. Organization Science, Vol. 21, nº. 2, pp. 490-506.
Guthrie, J.; Flood, P.; Liu, W.; MacCurtain, S. (2009). High performance work systems in Ireland: human resource and organizational outcomes. International Journal of Human Resource Management, Vol. 20, nº. 1, pp. 112-125.
Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: eviddence from New Zealand. Academy of management Journal, Vol. 44, nº. 1, pp. 180-190.
Huselid, M. (1995). The impact of human resource management practices on turnover, productivity, and corporate performance. Academy of management Journal, Vol. 38, nº. 3, pp. 635-672.
Huselid, M. A.; Becker, B. E. (1996). Methodological issues in cross-sectional and panel estimates of the human resource-firm performance link. Industrial Relations, Vol. 35, nº. 3, pp. 400-422.
Katou, A. A.; Budhwar, P. S. (2010). Causal relationship between HRM policies and organisational performance: Evidence from the Greek manufacturing sector. European Management Journal, Vol. 28, nº. 1, pp. 25-39.
Katou, A. A. (2008). Measuring the impact of HRM on organizational performance. Journal of Industrial Engineering and Management, Vol. 1, nº. 2, pp. 119-142.
Katou, A. A.; Budhwar, P. S. (2007). The effect of human resource management policies on organizational performance in Greek manufacturing firms. Thunderbird International Business Review, Vol. 49, nº. 1, pp. 1-35.
Kaya, N. (2006). The impact of human resource management practices and corporate entrepreneurship on firm performance: evidence from Turkish firms. International Journal of Human Resource Management, Vol. 17, nº. 12, pp. 2074-2090.
Kuvaas, B.; Dysvik, A. (2010). Does best practice HRM only work for intrinsically motivated employees? International Journal of Human Resource Management, Vol. 21, nº. 13, pp. 2339-2357.
Lawler III, E. E.; Mohrman, S.; Ledford, G. (1998). Strategies for high performance organizations: employee involvement, TQM, and reengineering programs in fortune 1000 coporations. Jossey-Bass.
Lee, F. H.; Lee, T. Z.; Wu, W. Y. (2010). The relationship between human resource management practices, business strategy and firm performance: evidence from steel industry in Taiwan. International Journal of Human Resource Management, Vol. 21, nº. 9, pp. 1351-1372.
MacDuffie, J. P. (1995). Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry. Industrial and Labor relations Review, Vol. 48, nº. 2, p. 197.
Marin-Garcia, J. A. (2002). La gestión participativa en las grandes empresas industriales españolas: grado de uso, resultados obtenidos y comparación internacional. ProQuest Information and Learning, sección UMI (publication number: 3025050).
Marin-Garcia, J. A.; Bonavia, T.; Losilla, J.-M. (2011a). Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers. Service Industries Journal, Vol. 31, nº. 12, pp. 2051-2066.
Marin-Garcia, J. A.; Bonavia, T.; Miralles Insa, C. (2008). The use of employee participation in the USA and Spanish companies. International Journal of Management Science and Engineering Management, Vol. 3, nº. 1, pp. 71-80.
Marin-Garcia, J. A.; Conci, G. (2009). Exploratory study of high involvement work practices: Identification of the dimensions and proposal of questionnaire to measure the degree of use in the company. Intangible Capital, Vol. 5, nº. 3, pp. 278-300.
Marin-Garcia, J. A.; Conci, G. (2010). Análisis factorial exploratorio para identificar las dimensiones subyacentes de los constructos de remuneración y participación. Working Papers on Operations Management, Vol. 1, nº. 1, pp. 46-55.
Marin-Garcia, J. A.; Miralles Insa, C.; Garcia-Sabater, J. J.; Perello-Marin, M. R. (2011b). Alternative tools to mass production and human performance indicators in sheltered work centers of Valencian community (Spain). Journal of Industrial Engineering and Management, Vol. 4, nº. 3, pp. 467-480.
Medina-López, C.; Marin-Garcia, J. A.; Alfalla-Luque, R. (2010). Una propuesta metodológica para la realización de búsquedas sistemáticas de bibliografía (A methodological proposal for the systematic literature review). Working Papers on Operations Management, Vol. 1, nº. 2, pp. 13-30.
Mendelson, M. B.; Turner, N.; Barling, J. (2011). Perceptions of the presence and effectiveness of high involvement work systems and their relationship to employee attitudes: A test of competing models. Personnel Review, Vol. 40, nº. 1-2, pp. 45-69.
Messersmith, J. G.; Guthrie, J. P. (2010). High Performance Work Systems in Emergent Organizations: Implications for Firm Performance. Human resource management, Vol. 49, nº. 2, pp. 241-264.
Miller, K.; Monge, P. (1986). Participation, satisfaction, and productivity: a meta-analytic review. Academy of management Journal, Vol. 29, nº. 4, pp. 727-753.
Moideenkutty, U.; Al-Lamki, A.; Murthy, Y. S. R. (2011). HRM practices and organizational performance in Oman. Personnel Review, Vol. 40, nº. 1-2, pp. 239-251.
Ooi, K.-B.; Arumugam, V.; Safa, M. S.; Bakar, N. A. (2007). HRM and TQM: association with job involvement. Personnel Review, Vol. 36, nº. 6, pp. 939-962.
Razouk, A. A. (2011). High-performance work systems and performance of French small- and medium-sized enterprises: examining causal order. International Journal of Human Resource Management, Vol. 22, nº. 2, pp. 311-330.
Riordan, C. M.; Vandenberg, R. J.; Richardson, H. A. (2005). Employee involvement climate and organizational effectiveness. Human resource management, Vol. 44, nº. 4, pp. 471-488.
Vandenberg, R. J.; Richardson, H. A.; .Eastman, L. J. (1999). The impact of high involvement work processes on organizational effectiveness: A second-order latent variable approach. Group & Organization Management, Vol. 24, nº. 3, p. 300.
Vlachos, I. (2008). The effect of human resource practices on organizational performance: evidence from Greece. The International Journal of Human Resource Management, Vol. 19, nº. 1, pp. 74-97.
Wagner III, J. A.; Gooding, R. Z. (1987). Shared influence and organizational behavior: a meta-analysis of situational variables expected to moderate participacion-outcome relationships. Academy of management Journal, Vol. 30, nº. 3, pp. 524-541.
Wall, T. D.; Wood, S. (2005). The romance of human resource management and business performance, and the case for big science. Human relations, Vol. 58, nº. 429, p. 462.
Wright, P. M.; Gardner, T.; Moynihan, L. M.; Allen, M. R. (2005). The relationship between HR practices and firm performance: Examining causal order. Personnel Psychology, Vol. 58, nº. 2, pp. 409-446.
Yang, C. C.; Lin, C. Y. Y. (2009). Does intellectual capital mediate the relationship between HRM and organizational performance? Perspective of a healthcare industry in Taiwan. International Journal of Human Resource Management, Vol. 20, nº. 9, pp. 1965-1984.
Zacharatos, A.; Hershcovis, M. S.; Turner, N.; Barling, J. (2007). Human resource management in the North American automotive industry. A meta-analytic review. Personnel Review, Vol. 36, nº. 1/2, pp. 231-254.
Zheng, C.; Morrison, M.; O'Neill, G. (2006). An empirical study of high performance HRM practices in Chinese SMEs. International Journal of Human Resource Management, Vol. 17, nº. 10, pp. 1772-1803.